Terms of Service — Rudraksha Nepal

# Terms of Service **Rudraksha Nepal** Website: https://rudrakshanepal.com Effective Date: October 24, 2026 ## 1. Introduction Welcome to Rudraksha Nepal. These Terms of Service govern your access to and use of our website, ecommerce services, and authorized social media publishing integrations. Rudraksha Nepal is an online store based in Kathmandu, Nepal, offering Rudraksha beads, spiritual products, gemstones, bracelets, and related items. By accessing or using our website, you agree to these Terms of Service. If you do not agree, please discontinue using our services. ## 2. Products and Services Rudraksha Nepal provides products that may include: - Natural Rudraksha beads and malas - Gemstones and spiritual jewelry - Bracelets and accessories - Religious and spiritual products - Related products and services We make reasonable efforts to present accurate product descriptions, images, availability, and prices. Because some products are natural, variations in appearance, color, size, texture, and shape may occur. ## 3. Product Information Product descriptions are provided for informational purposes. Statements about traditional, cultural, spiritual, or astrological significance reflect customary beliefs and should not be interpreted as guaranteed results. Our products are not substitutes for professional medical treatment, diagnosis, financial advice, or other regulated professional services. ## 4. Orders and Purchases Customers are responsible for providing accurate billing, shipping, and contact information. After an order is placed, we may send an order confirmation or contact the customer for additional information. We reserve the right to refuse or cancel orders in circumstances involving suspected fraud, payment problems, pricing errors, unavailable inventory, or other legitimate operational reasons, subject to applicable consumer protection laws. ## 5. Prices and Payments Product prices are displayed on our website in the currency selected or shown at checkout. Applicable shipping charges, taxes, and additional fees will be presented where required. Payments may be processed using supported payment providers, including PayPal and other available checkout methods. Third-party payment services are governed by their respective terms and conditions. ## 6. Shipping and Delivery Rudraksha Nepal ships products from Kathmandu, Nepal. Delivery availability, shipping methods, estimated delivery times, and charges may vary depending on the destination. International orders may be subject to customs duties, import taxes, and local regulations. Customers are responsible for providing accurate delivery details and complying with applicable import requirements. Delivery estimates are not guarantees unless expressly stated otherwise. ## 7. Returns and Refunds Returns, exchanges, cancellations, and refunds are governed by the return and refund information published on our website and applicable consumer protection laws. Customers should contact Rudraksha Nepal before returning products to obtain appropriate instructions. Nothing in these Terms limits rights that cannot legally be excluded under applicable law. ## 8. Website Use You agree not to: - Use our website for unlawful purposes. - Attempt unauthorized access to administrative systems. - Interfere with website security or operation. - Submit fraudulent orders or misleading information. - Upload malicious code or harmful content. - Misuse our intellectual property. - Use automated systems in a way that disrupts our services. We may restrict access when reasonably necessary to protect our website, customers, or services. ## 9. Intellectual Property Website content, including original product descriptions, photographs, logos, designs, and other materials, may be protected by applicable intellectual property laws. You may not reproduce or commercially distribute protected content without appropriate permission, except where permitted by law. Third-party trademarks remain the property of their respective owners. ## 10. Social Media Publishing Integration Rudraksha Nepal operates a Social Product Publisher integration designed to assist authorized administrators in sharing ecommerce product content on supported social media platforms. Supported integrations may include TikTok and Facebook. ### Authorized access Only authorized users may connect social media accounts through the integration. Users must have the necessary rights and permissions to manage the connected account. ### TikTok authorization TikTok account connections use supported authorization mechanisms. Users grant permissions through TikTok's authorization process. Rudraksha Nepal does not require users to disclose their TikTok passwords to operate the integration. ### Product publishing Authorized administrators may: 1. Select products from the Rudraksha Nepal catalog. 2. Review product images and captions. 3. Connect an authorized social media account. 4. Confirm a publishing action. 5. Submit content through supported platform APIs. 6. Review publishing status where available. Publishing actions must be initiated and confirmed by an authorized administrator. ### Content responsibility Administrators are responsible for ensuring that submitted content: - Is accurate and lawful. - Does not infringe third-party intellectual property rights. - Complies with TikTok's or Facebook's applicable rules. - Does not contain misleading or prohibited material. - Is appropriate for the intended audience. ### Publishing availability Social media platforms may impose restrictions involving account permissions, content formats, privacy settings, rate limits, or application approval. Rudraksha Nepal cannot guarantee that a submitted post will be accepted, processed, displayed publicly, or remain available on a third-party platform. ### Privacy settings Available privacy options depend on the connected account, platform requirements, and application permissions. Private publishing may be used during development and testing. Public publishing is not guaranteed and may require additional platform approval. ### Disconnecting accounts Users may revoke application authorization through the relevant social media platform. Revoking authorization may disable connected publishing features. ## 11. Third-Party Services Our website and integrations may use third-party services for: - Payments - Shipping - Hosting - Communication - Analytics - Social media authorization and publishing Use of these services may be subject to additional terms established by the relevant providers. ## 12. Privacy Our collection and processing of personal information are described in our Privacy Policy. By using our services, you acknowledge that personal information may be processed as described in that policy. ## 13. Service Availability We aim to maintain reliable website and integration functionality. However, services may occasionally be interrupted by maintenance, technical problems, third-party outages, or circumstances outside our reasonable control. We do not guarantee uninterrupted availability. ## 14. Disclaimer To the extent permitted by applicable law, our website and integration services are provided without guarantees of uninterrupted operation or error-free performance. Traditional spiritual or astrological product descriptions do not constitute guarantees of specific personal, health, or financial outcomes. Nothing in these Terms excludes warranties or legal rights that cannot be excluded under applicable law. ## 15. Limitation of Liability To the extent permitted by applicable law, Rudraksha Nepal is not responsible for indirect or consequential losses arising from website interruptions, third-party platform failures, or unauthorized use outside our reasonable control. This limitation does not apply where liability cannot legally be restricted. ## 16. Changes to These Terms We may revise these Terms of Service when our business operations, website features, or legal requirements change. Updated terms will be published on our website with a revised effective date. ## 17. Governing Law These Terms are governed by the applicable laws of Nepal, subject to any mandatory consumer protection laws that apply to customers in other jurisdictions. ## 18. Contact Information **Rudraksha Nepal** Kathmandu, Nepal Website: https://rudrakshanepal.com Email: admin@rudrakshanepal.com For questions about these Terms, orders, or social media integrations, please contact us.