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Privacy policy

Rudraksha Nepal Privacy Policy rules

Privacy Policy

Rudraksha Nepal
Website: https://rudrakshanepal.com
Effective Date: October 24, 2026

1. Introduction

Welcome to Rudraksha Nepal.

Rudraksha Nepal is an online ecommerce store based in Kathmandu, Nepal. We offer Rudraksha beads, spiritual products, gemstones, bracelets, and related products.

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, purchase products, contact us, or use our social media integrations.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Country and postal code

Order information

  • Products purchased

  • Order numbers and transaction details

  • Shipping and delivery information

  • Payment status and transaction references

Technical information

  • IP address

  • Browser and device information

  • Cookies and session information

  • Website usage and diagnostic information

Social media information

When an authorized administrator connects a TikTok or Facebook account through our Social Product Publisher integration, we may process information required to operate that integration, including:

  • Authorized account identifiers

  • OAuth access and refresh tokens

  • Permissions granted by the account holder

  • Product images and captions selected for publishing

  • Publishing identifiers, status information, and activity records

We do not request social media account passwords through our integration.

3. How We Use Your Information

We use collected information to:

  1. Process and fulfill customer orders.

  2. Arrange shipping and delivery.

  3. Communicate with customers about purchases.

  4. Respond to questions and support requests.

  5. Improve our website and customer experience.

  6. Prevent fraud and unauthorized access.

  7. Maintain business and transaction records.

  8. Operate authorized social media integrations.

  9. Comply with applicable legal obligations.

We do not sell customers' personal information.

4. Payments

Payments may be processed through supported third-party payment providers, including PayPal and other payment services made available at checkout.

Payment providers process payment information according to their own privacy policies and security procedures.

Rudraksha Nepal does not intentionally store complete payment card numbers or card security codes on its website servers.

5. TikTok Integration

Rudraksha Nepal uses the TikTok Content Posting API and TikTok authorization services to support product publishing.

Our Social Product Publisher integration allows an authorized store administrator to connect a TikTok account, select products, review product images and captions, and submit approved content to TikTok.

Information processed through TikTok

Depending on the permissions granted, our integration may process:

  • TikTok account identification information

  • OAuth authorization tokens

  • Authorized publishing permissions

  • Product photographs and captions

  • Publishing request identifiers

  • Publishing status information

How TikTok information is used

TikTok-related information is used only to:

  • Authenticate an authorized TikTok account.

  • Perform actions requested by the authorized administrator.

  • Submit selected content through TikTok's supported APIs.

  • Check publishing status.

  • Maintain publishing records and prevent accidental duplicate submissions.

Our integration does not publish content without an administrator initiating and confirming the publishing action.

Content visibility is subject to the available TikTok privacy settings and the authorization granted to the application.

TikTok data sharing

Information necessary to complete an authorized publishing request is transmitted to TikTok.

TikTok processes information according to its own privacy policy and platform terms.

We do not sell TikTok account information or use TikTok authorization tokens for unrelated advertising or unauthorized activities.

Disconnecting TikTok

Authorized users may revoke the application's access through their TikTok account settings.

For assistance with removing locally stored authorization information, users may contact Rudraksha Nepal.

6. Facebook Integration

Our Social Product Publisher may also support authorized Facebook publishing.

When an administrator connects an eligible Facebook account or Page, we may process authorization information and product content required to perform requested publishing actions.

Facebook-related information is used only for authorized integration functionality.

Users may revoke access through their Facebook account settings.

7. Cookies

Our website may use cookies and similar technologies to:

  • Maintain shopping cart sessions.

  • Support checkout functionality.

  • Remember website preferences.

  • Improve website performance.

  • Help protect against unauthorized activity.

  • Measure website usage when analytics tools are enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart or checkout functionality.

8. Information Sharing

We may share necessary information with trusted service providers involved in operating our business, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Website hosting and technical service providers

  • Email and communication providers

  • Authorized social media platforms

  • Government authorities when legally required

We share only information reasonably necessary for the relevant purpose.

9. Data Security

We use reasonable administrative and technical safeguards designed to protect personal information.

These may include encrypted website connections, access controls, restricted administrative access, and secure handling of authorization credentials.

However, no method of internet transmission or electronic storage is completely secure.

10. Data Retention

We retain customer information for as long as reasonably necessary to fulfill orders, provide support, maintain required business records, and comply with applicable laws.

Social media authorization information is retained only while necessary for the integration or until access is revoked and the information is no longer required.

Publishing records may be retained for operational, security, and troubleshooting purposes.

11. Your Privacy Rights

Subject to applicable laws, you may request:

  • Access to personal information we hold about you.

  • Correction of inaccurate information.

  • Deletion of information that is no longer required.

  • Withdrawal of applicable consent.

  • Information about how your data is used.

Certain records may need to be retained for legal, accounting, security, or transaction-related purposes.

To submit a privacy request, contact us using the details below.

12. Children's Privacy

Our website and social media publishing integration are not intended for use by children without appropriate parental or guardian involvement.

We do not knowingly collect children's personal information in violation of applicable laws.

13. Third-Party Websites

Our website may contain links to external websites and social media platforms.

We are not responsible for the privacy practices or content of websites operated by third parties.

We encourage users to review their privacy policies.

14. International Data Processing

Because we operate an online store and use international technology providers, information may be processed or stored outside Nepal.

Where applicable, we take reasonable steps to protect information handled by our service providers.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or business operations.

The latest version will be published on our website with an updated effective date.

16. Contact Information

Rudraksha Nepal
Kathmandu, Nepal
Website: https://rudrakshanepal.com
Email: admin@rudrakshanepal.com

For privacy questions, personal information requests, or concerns about our TikTok integration, please contact us by email.